We want you to be completely satisfied with your Willmita purchase. If for any reason you are not satisfied with your order, you may return it for a full refund within 30 days of the original purchase date.
To initiate a return:
Contact our customer support team at [your email address] or [your phone number] within 30 days of receiving your order. Provide your order number and the reason for your return. Ship the item back to us in its original condition, including all original packaging and tags. Shipping Costs:
Returns due to product defects: We will cover the return shipping cost. Please contact us for a prepaid return shipping label. Returns due to customer preference (e.g., wrong size, doesn't fit): The customer is responsible for the return shipping cost. Refunds:
Once we receive your returned item and inspect it, we will issue a full refund to your original payment method. Please allow up to 7 business days for the refund to process, depending on your payment provider. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [your email address] or [your phone number]. We will arrange for a replacement or refund.
Questions: If you have any questions about our return policy, please don't hesitate to contact us.
